Calls & Messaging
Every call. Every text. Captured and organized.
BldrOS gives your business a dedicated phone number. Every inbound call is recorded, transcribed, and logged to the contact timeline. Every text is threaded and linked. Unknown callers become new leads automatically.
Calls
Call recording and transcription on every call.
When a customer calls your BldrOS number, the call is answered, recorded, and transcribed. If the caller is in your system, the call is linked to their timeline. If not, a new lead is created before you even call back.
- Dedicated business phone number via Twilio
- Automatic call recording on every inbound and outbound call
- AI transcription — searchable, timestamped
- Unknown callers auto-create a new lead
- Full call history on the contact timeline
Inbound call — (404) 555-0123
Duration: 3:42 · Recorded
Transcript ready
“Hi, I need a quote for a kitchen remodel. The space is about 200 square feet...”
New lead created
Source: inbound call · Timeline started
SMS
Threaded conversations. Linked to everything.
Every text message is stored chronologically, threaded by contact, and linked to leads, jobs, and estimates. Send estimates, share updates, and follow up — all from one thread.
- Two-way SMS from your BldrOS number
- Threaded by contact — full conversation history
- Linked to leads, jobs, and estimates
- Send estimates via SMS with one click
- Inbound texts create events on the timeline
Hi, I saw your truck on Elm Street. Do you do deck work?
2:14 PM
We do. I can come take a look tomorrow morning — does 9am work?
2:16 PM
Perfect. The address is 847 Oak Lane.
2:17 PM
Your business deserves a real operating system.
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